Friday, February 22, 2008
Given the lack of Internet activities now available to me at work, I have decided that I may take this 'opportunity' and develop my professional skills. After much consideration I felt that the training of new staff would be an ideal area for expansion. Good to put on the ol' CV and that.
As my little protégé is not quite up to taking in the complexities of Family Law (and the fact that I really don't know them. Complexities? Mum has kids, take dad for all he's got….that's how I roll*) we're going to start with the basics - The Telephone.
You talk into the bottom part of it, and noise comes out of the bit you logically put close to your ear. The design of the handset is amazingly perceptive and allows you to both speak AND listen without having to move the device, or yourself, at all. Incredible.
Of course, in my line of work you have to avoid speaking on the phone at all costs. Once to 'take' a call, you must look at the clock and write down the exact time. Then, for the duration of the call you must take accurate notes and later put them on the relevant file, together with a time recording of the call itself. Most complex. Thus, the two best phrases I would suggest be learned are "Please take a message" and "TELL THEM I'M NOT HERE".
As my little protégé is not quite up to taking in the complexities of Family Law (and the fact that I really don't know them. Complexities? Mum has kids, take dad for all he's got….that's how I roll*) we're going to start with the basics - The Telephone.
You talk into the bottom part of it, and noise comes out of the bit you logically put close to your ear. The design of the handset is amazingly perceptive and allows you to both speak AND listen without having to move the device, or yourself, at all. Incredible.
Of course, in my line of work you have to avoid speaking on the phone at all costs. Once to 'take' a call, you must look at the clock and write down the exact time. Then, for the duration of the call you must take accurate notes and later put them on the relevant file, together with a time recording of the call itself. Most complex. Thus, the two best phrases I would suggest be learned are "Please take a message" and "TELL THEM I'M NOT HERE".
Ah, the Monkey is learning. Sweet.
*Just kidding with you, obvs. I totally dig this.
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